This could end up being a little rant so I apologise upfront. We have been outsourcing work for the last 5 years. In this time we have learnt by experience all of the tricks and warnings that go with the territory. Not all of our experiences are bad but two in the last month have highlighted a new trend and one I feel I need to share with you.
Lets say you outsource work to a writer called Joe. Now Joe is a great writer, he produces copy on time and with the minimum of fuss. So you send him some more, that works well too. Then you start to depend on Joe to deliver quality content all the time. Suddenly a month or so down the line, a problem. The content he delivers no longer flows, it is full of errors and have to be resent for correction. It starts to mess with your time and causes issues.
So what has happened?
Well in our two cases, the outsourcer, Joe, has outsourced the work himself. Now I don’t have an issue with this if the outsourcer knows his stuff. But they tend not to and work on a price alone basis. This is a recipe for disaster and has caused me no end of issues in the last couple of weeks as they will not have the same experiences or standards as I do.
So a warning!
If a relationship with an outsourcer suddenly goes south. It could be because they are subbing out the work you are subbing to them!
What do to?
Well, you have a couple of options. You can ask them directly if they are subbing out the work. If they deny it - my gut would say bin them off as they are clearly lying to you. If they confirm they are subbing the work out (Kudos to them for being honest first off!), you can either share your experiences with them and give them boundaries which you feel comfortable with, and see how it goes. Or state that you are subbing to them and to no one else and if they can’t do the work then you will find someone else.
Summary
If you have a relationship with an outsourcer or freelancer and it goes bad, look to see if it is due to them subbing out your work. Ask yourself if the relationship is salvageable and that if you give them working guidelines, they can continue, or if not find someone else and save yourself the time and effort.






















